Contact
We’re here to help! Whether you have questions about our products, need assistance with an order or just want to provide feedback, don’t hesitate to reach out to us. Here’s how you can get in touch:
Email: contactus@scrapbookandjournal.com
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Please complete the contact form below to send a message to the team. We aim to reply to all messages within 1-2 working days.
Contact form
Returns Policy
We hope you are very happy with your order however we offer a 30-day exchange or money back guarantee for any unopened or damaged items you would like to return. If you would like to start a return, please email contactus@scrapbookandjournal.com with your name, email address used on the order and your order number. We will then start to process your return and send you return instructions.
Refund guarantee
In the unlikely event your parcel has not arrived within 40 days, you will receive a full refund and you are welcome to keep your products if they arrive after the 40-day period.
For more information you can view our refund policy or shipping info.
For further assistance, feel free to reach out to the team by emailing contactus@scrapbookandjournal.com.
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